Hurricanes Laura and Delta Response

Shelter Information:

To find out where to shelter, Hurricane Delta evacuees must contact their respective Parish Office of Emergency Preparedness (OEP). The list for each parish contact can be found at https://gohsep.la.gov/ABOUT/PARISHPA. Evacuees can text LASHELTER to 898-211 to receive the latest information on parish-by-parish shelters from the Department of Children & Family Services (DCFS). They can also call 211 for information on shelters, food, clothing, financial assistance and health resources.

Hurricane Delta evacuees will NOT be turned away from a mega shelter if they do not receive a referral from United Way (211) or their respective Parish OEP. However, it is advised that they obtain a referral. Evacuees may be directed to other mass shelters if there is no more room at the one they show up at.

State Office Closure Information:

Call 1-800-360-9660 or 225-342-0498

Find Family Member or Register Yourself via National Emergency Family Registry or Locator System:

Call 1-800-588-9822

Flood Insurance Claim Assistance:

Call NFIP Call Center at 1-800-621-3362, then press 2

Government Paid Emergency Prescriptions from TriCare:

Call ExpressScripts at 1-877-363-1303 if you can't fulfill prescription at regular pharmacy

The following facilities of the Alexandria VA Health Care System will be closed due to Hurricane Laura:

Jennings CBOC — closed Thursday (10/8) and Friday (10/9)

Douglas Fournet VA Clinic (Lake Charles) — closed Thursday (10/8) and Friday (10/9)

Lafayette CBOC — closed Friday (10/9)

Lafayette Campus B Mental Health — closed Friday (10/9)

Fort Polk CBOC — closed Friday (10/9)

Alexandria VAMC — closed 12-4:30 p.m. Friday (10/9); the Urgent Care Clinic will remain open with regular hours from 8 a.m. to 5 p.m.

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