September 20, 2023

Cassidy on VA Mishandling of Veteran Suicide: Was this Incompetence or Cover-Up?

WASHINGTON – U.S. Senator Bill Cassidy, M.D. (R-LA) grilled the Executive Director for Suicide Prevention at the Department of Veterans Affairs (VA), Matthew Miller, after an Office of Inspector General (OIG) report found that a 2021 veteran suicide was improperly handled. The report also found that VA employees interfered with the OIG investigation into the death. VA responded to the OIG findings by moving the executive director of the VCL to a senior position in the secretary’s office. 

“We’ve passed accountability measures for people who don’t do their job,” said Dr. Cassidy. “And it sounds like interfering with an investigation of a suicide, which may have been inappropriately handled on a veterans’ crisis line, is incompetence.”

“It sounds like somebody was asleep at the wheel,” said Dr. Cassidy. “Now the question is was it just incompetence or was it just a cover-up.” 

After being stonewalled by Miller, Cassidy called for VA officials to be held accountable. 

“That veteran was ill-served, and there was as best as I can tell, an attempt not to hold people accountable,” concluded Dr. Cassidy. “And my gosh, that is a pattern.”


The OIG report published on September 14th found that the Veterans Crisis Line (VCL) staff failed to take appropriate action with a veteran who died by suicide the same night he contacted the VCL. The VCL leadership then interfered with the OIG investigation, coaching staff prior to speaking with the OIG, according to the report. 

The OIG also uncovered systemic issues, lack of standard operating procedures and policies for the VCL, and overall inadequate oversight. The report also discovered that the VCL Director for Quality and Training acted inappropriately and provided advice and information to the VCL responder prior to interviews with the OIG that potentially compromised the candidness of the interview.

This summer, Cassidy led the passage of a congressional resolution to support veterans struggling with mental health challenges. 

Last year, the Senate unanimously passed Cassidy’s Solid Start Act to strengthen the Department of Veterans Affairs’ (VA) Solid Start program to contact every veteran three times by phone in the first year after they leave active duty. The program helps connect veterans with VA programs and benefits, including mental health resources.

Cassidy also introduced the Mental Health Reform Reauthorization Act of 2022 to reauthorize and improve Cassidy’s historic 2016 mental health reform package.